Job Title: Customer Support Representative Location: Harlow Employment Type: Permanent Shifts: Mon – Thurs 07:30 – 16:00, Fri 07:30 – 12:30 Benefits: * 25 days annual leave + bank holidays * Salary Exchange Pension Scheme * Employee Assistance Programme * Life Assurance * Employee Cash Plan * Enhanced Maternity and Paternity Schemes * Professional Growth and Development * State-of-the-art Equipment and Technology * Ongoing Training and Certification Programmes About the Role We are seeking a motivated and detail-oriented professional to support our Engineering, Planning, Compliance, and Operations teams. This role plays a key part in delivering accurate technical and commercial solutions for component repairs while ensuring projects progress efficiently and meet customer requirements. Key Responsibilities * Carry out the Commercial Estimating/Pricing of general, military and commercial aircraft work from customer supplied approved data, including the co-ordination and sourcing of materials * Understand and translate technical drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture. * Create bills of materials and routings for details and assemblies * Engineering/Planning and setting out of manufacturing operations * Liaise with customers and the workshop regarding engineering issues and their repair or...