ARCH Finance are offering a great opportunity for a Sales Administrator to join an established team, based in Preston.
The role will be office based and full time with the option of one remote working day after successful a probation period.
In your role as Sales Administrator, you will hit the ground running. Self-motivation with the ability to work on your own initiative, whilst supported by a large and friendly team is a must. You will have a real passion for helping a business grow and providing the best customer service possible to both internal and external stakeholders. You will be driven and have a real desire for customer resolution.
Your role will involve:
Answering incoming calls
Outbound calls to prospective customers with a view to engaging them to utilise our service.
Helping manage the Arch Finance mailboxes (Outlook) for both the sign-up and payroll teams.
Client and candidate engagement via all communication channels
Assist with the compliance, and ensuring all relevant information up to date
Assist with payroll processes and support with payroll related tasks when required.
Supporting the Line Manager when directed or in his/her absence
Dealing with account enquiries/record keeping on company CRM systems and payroll software.
Achieving KPI’s and call figures
Administrative tasks across the wider group as and when required.
What we’re looking for:
An individual who is highly experienced with Microsoft packages such as Word and Excel
Previous experience of working in a busy, office environment is desirable
Delivering strong results across a range of important administrative tasks with demonstrable autonomy
An excellent eye for detail with the ability to use your initiative and follow logic
Experience of outbound calling and email contact
Strong attention to detail and accuracy
Ability to prioritise tasks accordingly
Strong customer service skills
Excellent organisational and time management skills
Effective communication skills, both written and verbal
What’s on offer:
Full training
A great team working environment
Family-friendly policies
Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme
30 day's annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years
Lancashire MIND well-being coaching sessions
Annual company profit-share bonus
On site games room and recreational area