Customer Advisor - Small Format Part time - 18 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 8am - 8pm UK Notional hourly rate £12.71 per hour B&Q Frome We believe anyone can improve their home to make life better, our small format stores focus on convenience and accessibility to our full product assortment. Join us as a Small Format Customer Advisor and you’ll be a big part of inspiring our customers with the ideas, advice, tools and confidence they need to create a home they’ll love. You’ll listen to your customers, ask questions and explore possibilities to recommend the very best service or digital solution for customers projects from kitchens and bathrooms to building a house. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them. You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues to ensure we deliver the best service on every project. You’re motivated by targets, work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.