Description Job Title: QA Analyst Contract Type: Permanent Salary: £42,479.42 (£46,785.07 is achieved after 12 months successful performance in the role) Working Hours: Full Time – 35 Hours Working Pattern: Monday to Friday Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an QA Analyst You will provide an effective end to end test service to ensure solutions meet the required specifications for all IT and cross-cutting business change projects on behalf of the Group, co-ordinating testing analysis, preparation, execution and reporting as required. About you We are looking for someone who: Experience of system and integration test execution. In-depth knowledge of industry testing standards and controls. An understanding and appreciation of good user experience and the importance of being the users’ advocate. Good understanding of usability and accessibility of applications. Why Riverside? One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Co-ordinate testing analysis, preparation, execution and reporting in respect of all assigned projects, including the provision of associated time and cost estimates (and re-estimates) as required. Develop the end to end test strategy and plan for each assigned project taking into account standard industry test phases including development testing, smoke testing, system testing, system integration testing, performance testing, operational acceptance testing, user acceptance testing, penetration testing, disaster recovery, and any other testing as appropriate. Maintain knowledge of industry standards and best practice to ensure identification and selection of the most appropriate test strategy and approach. Develop the test strategy and plan, test scenarios, test cases, environment specification and plan, defect approach, test reports and test completion report for each assigned project, ensuring solutions meet specifications including all functional and non-functional requirements. Collaborate with and provide guidance and expertise to key stakeholders, including the User Acceptance Testing Team, to ensure effective testing of products to the required specifications. Develop manual/and or automated test cases to verify functional and non-functional requirements are of the required specification. Implement and maintain automated test suites to ensure continuous integration and minimize regression defects. Undertake test execution identifying and resolving critical defects and bugs as appropriate. Produce and publicise concise and accurate test reports, metrics and status information updates for a variety of stakeholders as required. Including the publication of the Test Completion Report for each project. Contribute to key governance forums, including presenting information and status updates as required, to ensure effective communication with key stakeholders throughout the project lifecycle. Ensure any key risks and issues are identified and managed during the project lifecycle. Contribute to the continuous improvement of testing processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all information security requirements, including data protection, are met in accordance with the Group’s policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements. Person specification Knowledge, Skills and Experience Essential Experience of system and integration test execution. In-depth knowledge of industry testing standards and controls. An understanding and appreciation of good user experience and the importance of being the users’ advocate. Good understanding of usability and accessibility of applications. Proficient in Microsoft Office. Experience of working with a structured project lifecycle, including knowledge of associated tools and techniques. Thorough understanding of risk management methodologies. Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Commercially aware with a focus on continuous improvement and the ability to drive change. Evidence of using sound judgement when making effective decisions. Excellent team player who wan work flexibly to meet business requirements