Lead Engineer – Residential Facilities Management
Job Type: Full-time
Location: Central London
Salary: GBP 50,000
Contract: Monday to Friday 8:00‑5:00 with on‑call and overtime
Seniority level: Mid‑Senior level
The Opportunity
We are a specialist facilities management company focusing on delivering premium services to luxury residential developments. We are seeking a highly skilled, customer‑focused Lead Engineer to serve as the senior technical resource on site.
This role is ideal for a multi‑skilled engineer ready to step up into a leadership position, overseeing day‑to‑day operations, ensuring compliance, and maintaining the M&E integrity of the building while upholding a high standard of resident interaction.
Key Responsibilities
* Act as the primary technical expert on site, responsible for complex fault‑finding, diagnosis, and repair across all critical M&E systems (BMS, HVAC, public health, and domestic).
* Plan and execute all Scheduled Planned Preventative Maintenance (PPM) and reactive maintenance tasks efficiently and to a high standard.
* Review and verify the quality of all maintenance work performed by junior engineers and technicians, ensuring adherence to site standards and specifications.
* Ensure all critical M&E plant is maintained in line with UK statutory regulations (e.g., L8 for water systems, gas, electrical safety).
* Coordinate the daily workload and priorities for the on‑site engineering team (typically 1:3), ensuring efficient response to service requests via the CAFM system.
* Oversee the induction and safe working practices of all visiting specialist subcontractors, ensuring adherence to site rules and project scopes.
* Act as the point person for all site Health & Safety procedures, issuing and managing the Permit to Work system and reviewing RAMS.
* Maintain professional and discreet presence as the key technical liaison for the Property Management team and high‑net‑worth residents.
* Plan and communicate maintenance activities that may be disruptive (noise, system shutdowns) to residents proactively.
* Maintain accurate site logbooks, shift logs and operational records, reporting critical defects and expenditure requirements to the Contract Manager.
What You’ll Bring
* Minimum NVQ Level 3 or equivalent in Electrical or Mechanical discipline.
* Proven experience in a commercial, hotel, or high‑end residential environment, with exposure to luxury client expectations.
* Demonstrated ability to lead by example, mentor team members, and manage the day‑to‑day work schedule of a small team.
* Exceptional communication and interpersonal skills, essential for a resident‑facing role.
Equity, Diversity & Inclusion
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Applicants must be eligible to live and work in the UK.
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