Service Manager (Refrigeration) – North London to South Coast – £65,000 plus overtime
An exciting opportunity has become available for an experienced and self‑motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed‑use commercial buildings. The company has built a strong reputation for delivering high‑quality service, maintenance, and energy‑efficient solutions across a wide range of commercial environments.
This is a hands‑on role, working predominantly on the tools while also supporting the wider service operation and maintenance team. The successful candidate will provide technical support to service engineers, assist with troubleshooting and diagnostics, prepare quotations for maintenance agreements and remedial works, and support the administration team with scheduling and resource allocation to ensure efficient service delivery and high customer satisfaction. The role will involve delivering high‑quality service and maintenance across commercial sites from North London down to the South Coast. While the majority of work is regional, there may occasionally be a requirement for UK‑wide travel, with accommodation provided where necessary.
Hours of Work
* 40-hour week (08:00am – 17:00pm)
* 1-in-7 call‑out rota
Key Responsibilities
* Service, maintenance, and reactive breakdown repair of commercial refrigeration and air conditioning systems
* Fault finding, diagnostics, and technical troubleshooting across a range of refrigeration and HVAC plant
* Carrying out planned preventative maintenance (PPM) tasks
* Providing technical support and guidance to service engineers
* Preparing quotations for maintenance agreements, remedial works, and required parts/services
* Supporting daily coordination activities including scheduling, resource allocation, and client communication
* Attending emergency call‑outs as part of a 1-in-7 rota
* Completing all relevant documentation and service reports accurately
* Ensuring compliance with F‑Gas regulations and health & safety standards
* Maintain strong client relationships and consistently deliver high standards of workmanship
About You
* F‑Gas Category 1 qualified
* City & Guilds / NVQ Level 3 in Refrigeration & Air Conditioning (or equivalent)
* Full UK driving licence
* Comfortable working independently across multiple sites
* Professional, reliable, and client‑focused
* Flexible to travel when required (hotel accommodation provided for UK‑wide works)
What’s on Offer
* Up to £65,000 basic salary depending on experience
* Paid door to door
* Overtime available at enhanced rates
* Company van and fuel card
* Phone, tablet, specialist tools, PPE, and full uniform provided
* Sick pay
* 25 days holiday + Bank Holidays
* Career progression and development opportunities
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