About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
About the role
We are looking for2 motivated Senior Operativesfor our Repair Team in Chippenham.
This dedicated team is responsible for diagnosing faults, repairing and servicing Dyson products from our existing Floorcare, Beauty and Environmental Care (Air purifiers, Heaters and Fans) products.
Please note – this role will require you to work Monday-Friday, between 8am-4.30pm.
Key responsibilities
1. Support all functions within the Bumpers Farm Site.
2. Diagnose, Repair and service Dyson products returned by UK customers according to the Dyson quality service level.
3. Repair / Rebuild the returned customer machine as per the defined Dyson policy and procedures.
4. Refurbish products to Dyson quality standards
5. Assist in the loading and offloading of delivery vehicles
6. Unbox and re-box all Dyson products and parts
7. Book in and dispatch using SAP, CRM, PCF and courier systems
8. Ensure cleanliness of all our products and working environment using dust extraction equipment and cleaning materials and products provided
9. Assist in the disposal of all site waste, ensuring site recycling processes and procedures are followed and onsite equipment is used correctly
10. Picking, Packing and Dispatching of Dyson products and parts working to achieve set performance targets
11. Replenish of our parts and products in all our onsite stock locations
12. Assist in training and upskilling new team members
About you
13. Have some understanding / ability to work with technical tasks
14. Happy to be on your feet all day
15. Able to follow written instructions and diagrams to diagnose faults and carry out repairs
16. Able to solve problems
17. Customer and quality focused.
Benefits
Financial
18. Performance-related bonus scheme
19. Competitive pension scheme
20. Life assurance
21. Discounts on Dyson machines and retail discounts
22. Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
23. 27 days’ holiday (plus bank holidays)
24. Free on-site lunches, fruit, and hot drinks
25. Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
26. Electric vehicle salary sacrifice scheme
27. Ability to purchase additional holiday
Health
28. Private medical insurance and dental insurance
29. Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.