JOB
PURPOSE
To run our
busy kitchens & manage the team to prepare, cook and present food quickly
and efficiently, with the key aim of delivering the best quality food to our
guests whilst working as part of a team.
DUTIES
& RESPONSIBILITIES
Manage the kitchen team so
that they are motivated and prepared to deliver the best quality food in our
pubs safely and to our standards.
Communicate
and work well with the team to ensure the delivery of great quality food and
guest service.
Deal with guest queries and
complaints quickly and professionally (i.e. allergen information).
Reporting into the General
Manager, you will teach the team how our food is prepared and presented,
understanding the techniques and skills required to complete each dish,
You will manage the balance of
responsibilities around the kitchen from preparing food, cleaning and kitchen maintenance
to pot wash and ensuring cleaning standards are maintained.
At the start of each shift,
you will check in with the General Manager to understand the plan for the day –
from bookings for the day to prep and cleaning tasks required for completion
during your shift. You will discuss any challenges you envisage.
At the end of each shift, you
will check in with the chef team before you end your shift to ensure all tasks
are completed and understand what your next shift will involve.
The role will allow you to
develop your management and motivational skills and the best way to learn is to
always ask questions throughout your shift and encourage your team to do the same.
Being a small team, you will be required to carry out a number of different
tasks as detailed above.
Our menu changes daily, based
on locally sourced, seasonal Cornish ingredients. You will work closely with
our suppliers to source and develop your menu to ensure it reflects our quality
standards. You will work with other head chefs across the group to develop
seasonal menus quarterly.
Our Practices
Ensure
the kitchen team are following all processes, recipes and procedures to the
correct standard.
Take pride
to ensure the kitchen team are maintain back of house areas, including backyard
/ changing areas are clean, hygienic and tidy, at all times.
Set up and
closedown the department to our standards including stock rotation and prep and
par processes. Complete daily and weekly cleaning tasks. Keep up to date with
current promotions and new products.
Work
safely with kitchen equipment and report any maintenance issues to the manager.
Complete all appropriate company documentation, due diligence records and key
tasks, on every shift.
Maintain personal knowledge
by completing in-house training, online eLearning and workbooks.
Always adhere to all brand
standards, company policies and procedures.
Carry out management team
requests and brand instructions.
Drive for Results
Driven to
exceed business targets for self and team balancing the need for results and
quality standards.
Communicating with Clarity
Communicates clearly and
articulately and adapts communication style to suit their audience.
Handling Pressure & Problems
Operates well under pressure,
using initiative and remaining positive when confronted with problems. Leads the
team.