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To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team. We are looking for someone particularly interested in working on the tills and in our accessories department in store.
Key Contribution Areas
* Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
* Ask open questions to understand customer needs.
* Recommend, select, and locate the correct merchandise for customers.
* Provide information about in-store offers, promotions, and store cards.
* Receive and process cash and card transactions.
* Stay updated on the latest trends and product knowledge.
* Maintain a customer-friendly and customer-focused environment at all times.
* Guarantee a high level of customer service consistently.
* Educate and guide customers about Flannels, the brands, and the products we sell.
* Offer alternatives and suggest add-on sales when appropriate.
* Ensure store standards are maintained and the store is prepared for the next trading day.
* Comply with all Flannels policies and procedures at all times.
Skills and Knowledge
* Excellent communication skills.
* Ability to work effectively within a team environment.
* Customer-focused attitude.
Personal Qualities
* High energy to drive projects to completion.
* Confident and assertive demeanor.
* Positive and enthusiastic with a can-do attitude.
* Passion for fashion retail.
* Professional manner.
* Fashion-conscious and trend-aware.
* Flexible and reliable.
Additional Information
At Flannels, we live by our core values:
* Think Without Limits – Move fast, take bold action, and bring the team along with you.
* Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
* Be Relevant – Stay connected to our people, our partners, and the planet.
This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available.
We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
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