Overview
Receptionist - Stunning Hotel in St Mawes: A beautifully appointed hotel in the heart of St Mawes is seeking a friendly, professional Receptionist to join their team on a permanent basis. This is a fantastic opportunity to work in a relaxed yet elegant environment, welcoming a high-end clientele. We are looking for someone with excellent interpersonal skills, a warm demeanor, and a passion for delivering outstanding guest experiences. Full-time and part-time applicants are welcome. Please note: Part-time candidates must be available Fridays, Saturdays, and Sundays.
Responsibilities
* Greet guests with professionalism and warmth upon arrival
* Manage check-in and check-out processes efficiently
* Handle guest enquiries and provide local knowledge and recommendations
* Coordinate bookings and reservations using the hotel's booking system
* Maintain high presentation standards in the lobby and reception area
* Communicate effectively with housekeeping, restaurant, and management teams
* Resolve guest concerns promptly to ensure excellent guest satisfaction
* Support smooth day-to-day front desk operations
What’s on offer
* £13.25 per hour + tips
* Full-time or part-time hours (weekends essential for part-time)
* Free staff meals while on duty
* 28 days holiday per year, increasing to 30 days after 2 years
* Free on-site parking
* Staff accommodation may be available for full-time staff
* Employee of the Year Programme - £500 prize + complimentary two-night stay
* Discounted stays and food & beverage at all hotels within The Polizzi Collection
* Complimentary stay (including breakfast and dinner) at one of the hotels after 1 year of service
If you enjoy working in a welcoming environment, meeting new people, and providing a first-class guest experience, we would love to hear from you.
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