Job Description
Your New CompanyOur client is a leading housing association dedicated to providing safe, affordable, and high-quality homes to its communities. With a strong emphasis on sustainability, community engagement, and resident wellbeing, they are committed to making a positive difference in people's lives. Their collaborative and forward-thinking approach helps create inclusive, thriving neighbourhoods where residents can truly flourish.Your New RoleAre you a skilled and experienced Multi-Skilled Joiner/Carpenter based in Swindon or the surrounding area, looking to make a real impact?Our client is seeking two dedicated professionals to deliver high-quality repair and maintenance services, supporting their mission to provide safe and well-maintained homes.Key Responsibilities
* Deliver high-quality joinery works to professional standards
* Carry out secondary trade tasks (multi-skilled), such as basic plumbing, plastering, and repairs, to support first-time fix targets (KPIs)
* Provide excellent customer service and contribute to overall operational performance
* Accurately record and report all work in line with company and legislative requirements
* Conduct risk assessments and follow strict Health & Safety procedures
* Maintain the company vehicle to required standards
* Manage van stock efficiently to ensure materials availability
* Ensure all tools and equipment are safe, maintained, and compliant
* Follow safeguarding procedures and report any concerns appropriately.
Key Outcomes
* Full compliance with company policies, procedures, and legislation
* Consistent delivery of high-quality work aligned with customer standards
* Accurate reporting of incidents, including near misses and RIDDOR events
* Achievement of first-time fix KPIs and productivity targets
* High levels of customer satisfaction through reliable service
* Strong collaboration with colleagues and external partners
* Completion of work within budget and business expectations
* Effective identification and escalation of safeguarding concerns
Location & Working Hours
* This is a mobile role covering Swindon and surrounding areas.
* Candidates must live within 20 miles of Swindon
* Full-time hours:
o Monday-Thursday: 8:00am - 4:30pm
o Friday: 8:00am - 3:30pm
Salary: £36,838 per annum On-call rota: 1 in 4 (£525 per week when on call)What You'll Need to SucceedEssential Requirements
* NVQ Level 3 (City & Guilds) in Carpentry/Joinery
* Minimum of 2 years' experience in carpentry/joinery
* Proven experience in additional trades (multi-skilled)
* Strong communication and customer service skills
* Ability to complete repairs efficiently to achieve first-time fix
* Ability to work independently with good organisational skills
* Strong problem-solving and decision-making ability
* Physically capable of carrying out manual tasks safely
* Awareness of environmental risks and safe working practices
Successful candidates will be subject to full referencing and a Basic DBS check.Desirable
* Experience within the social housing sector
What You'll Get in Return
* Competitive salary of £36,838 per annum
* On-call allowance of £525 per week (1 in 4 rota)
* 27 days annual leave + bank holidays (with option to buy more, increasing with service)
* Company vehicle and fuel card (business use)
* Healthcare cashback plan
* Pension contributions (up to 9% matched)
* 3x life assurance
* Employee Assistance Programme (including counselling and advice services)
* Access to a benefits platform with discounts on shopping, travel, and leisure
What You Need to Do NowIf you're interested in this role, click 'Apply Now' to submit your updated CV, or get in touch for more information.If this position isn't quite right for you, but you're exploring new opportunities, please contact us for a confidential discussion about your career.
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