Job Service Advisor
Salary: £29,000 to £30,000 DOE + Super Company Benefits
Location: Beeston, Nottingham
Hours: Monday to Friday, 07:30am - 16:00pm, and 1 in 3 Saturdays
Full Time and Permanent
What will you be doing?
As a Service Advisor, you'll be the first point of contact for customers, providing excellent customer service and acting as an ambassador for the our clients site.
Responsibilities include:
* Meeting and greeting customers, ensuring exceptional service.
* Liaising with customers in person, over the phone, and via email to understand and advise on their requirements.
* Managing Service/MOT Planners and Workshop Loading.
* Handling vehicle receipt, handover, and administration duties.
Who they are looking for?
You'll need:
* Previous face-to-face customer service experience.
* Experience in a fast-paced office environment.
* Exceptional customer service skills and a positive attitude.
* Strong communication skills, both written and verbal.
* Confidence, resilience, and drive.
* Ability to upsell and maximize opportunities.
* Strong organizational and administration skills, with attention to detail.
* Enthusiasm and a team player mentality.
* Previous experience in a Motor Trade Aftersales setting is advantageous.
For more information on joining their team, send your CV to Ellie
RefESpen2024