The ICT Application Services Analyst will provide expert support for a range of critical applications within the public sector, ensuring optimal performance and reliability. This is a permanent role based in Gloucestershire, focusing on delivering robust technology solutions to meet organisational needs.
Client Details
This is an opportunity to join a well-established public sector organisation within the technology department. The organisation operates at a significant scale, providing essential services and fostering a strong sense of purpose in its work.
Description
Support and maintain key ICT applications (100+) to ensure seamless functionality.
Monitor system performance and respond promptly to any issues or disruptions.
Collaborate with internal teams to implement application updates and improvements.
Provide technical expertise in troubleshooting and resolving application-related incidents.
Assist in the development and documentation of application processes and procedures.
Ensure compliance with industry standards and organisational policies in all application activities.
Deliver user support and training for application systems, ensuring effective utilisation.
Liaise with external vendors and service providers to manage application-related contracts and services.Profile
A successful ICT Application Services Analyst should have:
Proven experience in managing and supporting ICT applications in a professional environment.
Strong technical skills in application troubleshooting and problem-solving.
Excellent understanding of public sector technology requirements and standards.
Familiarity with application lifecycle management and best practices.
Ability to collaborate effectively with both technical and non-technical stakeholders.
A proactive approach to learning new systems and technologies as required.Job Offer
Competitive salary range, dependent on experience.
Generous annual leave entitlement to support work-life balance.
Opportunity to contribute to meaningful work within the public sector.
Permanent position in Gloucestershire with potential for career growth.
Comprehensive benefits package, including 20%+ pension and professional development support.If you're ready to make a positive impact as an ICT Application Services Analyst in the public sector, we encourage you to apply today