Trainee Sales Consultant
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
- LeicesterJob Type: Full timeIn a Nutshell...We have a fantastic opportunity for a Trainee Sales Consultant to join our team within Vistry South East Midlands, based at our Leicester office with travel required to sites across Leicestershire and Nottinghamshire.
As our Trainee Sales Consultant, you will support the Sales Consultants in the day to day running of the regional sales hub/development in accordance with the customer journey.
Working with the Sales Consultants, give support to all stages of the sales process with customers, maintaining necessary records and documentation across a number of sites and housing ranges.
Assist with the delivery of successful continual sales at all sites within the designated hub/development.We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible.
We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let's cut to the chase, what's in it for you...Competitive basic salary and annual bonusSalary sacrifice car scheme available to all employeesMileage allowanceUp to 33 days annual leave plus bank holidays increasing to up to 39 days with service2 Volunteering days per annumPrivate medical insurance, with employee paid coverEnhanced maternity, paternity and adoption leaveCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesEmployee rewards portal with many more benefits...In return, what we would like from you...Behave in line with our company values – Integrity, Caring and QualityExperience working in a customer facing roleProven track record of achieving sales targetsGood planning and organisational skillsExcellent communication skillsExcellent IT skills with demonstrable knowledge of Microsoft Office toolsExcellent administration and organisational skillsA friendly, trustworthy and professional attitudePatience and ability to remain calm in difficult situationsThe ability to work under pressure and meet sales targetsWilling to be flexible in respect of day-to-day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicleAn interest in property and the housing marketDesirable...5 GCSEs / GCE including Mathematics and English (at C grade or above)A Levels in any disciplineExperience in generating leads and sales through telephone-based business developmentProven sales and negotiation and sales skills with an ability to handle complaints and difficult situationsMore about the Trainee Sales Consultant role...Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date.Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Assist with internal or external audit as required in line with Vistry Values of ICQ.Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.Conduct yourself with internal and external stakeholders as ambassadors of Vistry.Assist the Sales Consultants to follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).Build an awareness of local market and economic conditions.Travel to all designated developments to undertake pre booked customer appointments.Build a detailed knowledge of all relevant Vistry house types, availability and build progress within the designated developments, to ensure each customer is given every opportunity to purchase a new home.Work with the Sales Consultants to understand all relevant purchase assistance schemes, alternative sites and house types to ensure every customer is offered a bespoke choice of purchase options.Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.Assist the Sales Consultants with responding to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments.Take responsibility for all company property, equipment and presentation across each designated development.Finally, let's tell you a bit more about us...We build more than homes, we're making Vistry.
Being a responsible developer and award-winning employer means we live each day through our ethos
- doing the right thing.
Our behaviours reflect this, as well as our values of integrity, caring and quality.
Shaping all we do; they empower us to develop sustainable communities across affordable and private housing.
We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes.
Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
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