Employee Relations Consultant - EMEA
Contract: 12-month Fixed-Term Contract
Location: City of London
Daily Rate: £225 - £250
Randstad is urgently seeking an experienced Employee Relations Consultant for a 12-month contract with a leading global organisation in the tech and telecoms sector, currently experiencing rapid growth across the EMEA region.
This role offers an exciting opportunity to join a collaborative HR team, where you will play a pivotal part in managing complex employee relations issues, driving process improvements, and partnering effectively with legal and HR stakeholders.
Key Responsibilities:
* Manage a variety of complex ER-related cases, including performance issues, grievances, investigations, and disciplinary actions.
* Provide expert coaching and guidance to managers on ER best practices and employment law compliance.
* Handle and track cases efficiently through a ticketing system (e.g., Freshdesk or similar).
* Ensure strict compliance with local labour laws, particularly across the UK, Germany, France, and the UAE.
* Lead and contribute to initiatives aimed at fostering a positive and compliant employee experience.
* Respond promptly to ER queries, conducting thorough investigations where necessary.
* Advise on performance improvement plans, policy interpretation, and other ER-related matters.
About You:
* Extensive proven experience as an Employee Relations Consultant or Manager, with a strong focus on the EMEA region.
* Confidence in independently managing a diverse caseload of ER issues.
* Proficiency with Freshdesk or a similar HR ticketing system.
* Comprehensive knowledge and awareness of local labour laws and legal compliance across EMEA, with specific experience in the UK, Germany, France, and the UAE being highly desirable.
* Exceptional communication, interpersonal, and analytical skills.
* Prior experience in the tech or telecoms industry is preferred.
* Familiarity with Workday ATS is an advantage.