FRENCH SELECTION (FS)
French speaking Customer Support
Location: Lincoln
Hybrid work 4 days a week in the office after training period
Salary: up to £28,000 per annum pro rata - Fixed Term Contract Maternity Cover
Ref: 5511F
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5511F
The Company:
A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients.
Main duties:
You will deliver excellent customer service to the French market, ensuring clients receive timely support while contributing to smooth internal coordination and overall customer satisfaction.
The Role:
- Provide high-quality customer service to French-speaking customers via phone and email.
- Process enquiries, quotations, and orders accurately and efficiently
- Maintain and update customer information within the CRM system.
- Support Regional Account Managers with administrative and customer-related tasks.
- Proactively follow up on quotes, deliveries, and customer queries
- Coordinate with internal teams and external p...