Overview
Join to apply for the Quality / Handover Manager role at MWH Treatment.
We are looking to strengthen our Project Delivery team with an Handover / Quality Manager based in Christchurch within the Southwest Water region. You will report to the Senior Project Manager and work with a Project team on a single or portfolio of projects to plan and manage the quality management and handover of projects. The role includes leading the development of the handover plan to ensure compliance with the client system and obtaining all necessary information through the project life cycle, while managing the quality deliverables of each project through the project teams. You will support the development and continuous improvement of the project team and supply chain to deliver enhanced quality and handover outcomes, customer satisfaction and commercial success.
Key Responsibilities
* Develop, implement and maintain the Quality Management Plan in line with project specifications.
* Ensure all works meet design specifications and client expectations.
* Perform inspections, audits, and surveillance to monitor quality compliance.
* Manage Non-conformance process, including identification, recording, root cause analysis and resolution.
* Collaborate with delivery teams, subcontractors and suppliers to ensure materials and workmanship meet specifications.
* Develop and manage the project handover strategy, ensuring timely and complete delivery of all required documentation and records.
* Coordinate collection, review and collation of quality records (e.g., test certificates, inspection reports, as-built drawings, O&M manuals).
* Ensure compliance with client and regulatory handover requirements.
* Support the development and submission of Technical and Construction File documentation for end-user acceptance.
* Act as the key point of contact between the delivery team, design, commissioning and client representatives on quality and handover matters.
* Facilitate coordination between civil, mechanical, electrical and commissioning teams for handover readiness.
* Chair or support handover readiness and quality review meetings to track progress and address issues.
* Maintain accurate quality performance metrics and prepare regular reports for management and client stakeholders.
* Report on handover status including documentation completeness, outstanding snags and readiness for sectional/overall completion.
* Identify trends in quality performance and drive continuous improvement initiatives across the project lifecycle.
* Provide training and guidance to project staff and subcontractors to foster a quality-first culture.
* Implement lessons learned from previous projects into quality and handover processes.
* Ensure activities comply with ISO 9001, CDM Regulations, and any environmental or statutory requirements specific to the project.
* Identify and manage handover and quality risks, escalating issues to mitigate impact on project delivery.
About You
Essential
* Educated to HND/HNC and vocational professional/management qualifications or transferable role-specific experience.
* Good working knowledge of all relevant quality standards.
* Working towards professional recognition with a chartered body.
* Experience of Quality / Handover management.
* Internal and external stakeholder management.
* Excellent communicator.
* Self-motivated, resilient, and tenacious under pressure.
* Leadership and management skills.
* Full driving licence.
Desirable
* Experience in water treatment plants.
* Good knowledge of digital delivery tools.
Technical Competencies
* Contract Management
* Governance
* Budgeting and cost control
* Risk, opportunities and issue management
* Project Planning (schedule)
* Digital Delivery
* Procurement (scoping)
* Client, stakeholder and conflict management
* Quality management
* Change management
* Handover management
Behavioural Competencies
* Communication
* Collaboration
* Client Focus
* Striving for Results
* Integrity, Trust and Respect
* Coaching and Providing Feedback
* Leadership
About Us
MWH Treatment is an integrated design and build provider working in the water sector. With over 1400 staff across eight regional centres, we support multiple long-term frameworks and operate both as a sole contractor and in joint ventures and alliances. We value diversity and are committed to an inclusive workplace. We sign the Armed Forces Corporate Covenant and support mental health initiatives in the workplace.
What MWH offer
* Competitive salary
* Hybrid working (depends on role)
* Car or car allowance (depends on role)
* 25 days holiday + Bank Holidays (with an additional 5 days available to buy)
* Contribution pension scheme
* Life Assurance
* Health Insurance
* Private Medical Insurance
* Other benefits including cycle to work scheme and discounts
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Quality Assurance
Industries
* Construction
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