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Hotel Services Assistant
The closing date is 18 September 2025
A job opportunity has arisen for 1 X 16hr candidates to join part of our busy Hotel Services Team on Site at Prince Charles Hospital.
A 16 hour position will support the Facilities (Hotel Services) team in delivering Catering and Housekeeping services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.
To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.
Main duties of the job
The successful candidate will be required to work within a restaurant & patient environment and previous experience would be an asset but not essential.
The main duties of the post include the delivery of Catering restaurant service within the Hospital in accordance with departmental schedules and specifications and in line with the Nutritional Standards alsoin the event of service pressure and according to the Job Description requirements of this role successful candidates may be required to perform patient feeding & cleaning duties.
Flexibility is essential and the successful candidate will be expected to adapt to service pressures and modernization.
The successful candidate would need to be flexible with regard to movement throughout all Health Board sites.
The successful candidate must observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.
This post is monthly paid.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn\'t mean essential; whilst the candidate doesn\'t need to have skills in Welsh, we\'ll consider it an advantage when short-listing and selecting candidates. This isn\'t 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales\'s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM\'s location offers the best of South Wales, just 20 minutes from Cardiff\'s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you\'ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Experience
* Previous experience of catering and cleaning duties
Skills
* Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Knowledge
* Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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