My client, based in Glastonbury Somerset, is looking for a full time and permanent Business Support Administrator.
Job Role
To contribute to the achievement of sales targets by supporting external sales managers, coordinating sales orders, and maintaining good customer relationships.
To support sales, ensuring order satisfaction, coordinating with other departments, administrative duties, and promoting customer satisfaction.
Excellent organisational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.
Education/Experience
Experience as a Sales Office Coordinator or experience in administration may be advantageous.
Job Requirements/Skills
Proven literacy and numeracy skills.
Computer literacy.
Good administrative, organisational, and problem-solving skills.
Excellent communication, sales, and customer service skills.
The ability to multitask, work in a fast-paced environment and meet deadlines.
The ability to prioritise workload.
Excellent attention to detail.
A team player with a high level of dedication.
Polite, professional, and friendly demeanour.
Punctual and hard-working.
Essential Functions
Telephone duties – answering customer queries, informing customers of any order delays, arranging delivery dates.
Dealing with and responding to high volumes of emails.
Receiving and sorting post.
Order processing – inputting orders ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Processing display orders for customers.
Collaborating and communicating with other departments to ensure that all orders, deliveries, customer accounts are handled efficiently.
Developing and maintaining filing systems to keep accurate sales records, prepare reports, and provide financial information as required.
Making the company's products and services as attractive to customers and potential customers as possible.
Answer phone calls and transfer them as necessary.
Drafts, formats, and prints relevant documents.
Interacts with directors and carries out their requests.
Occasionally taking credit card payments over the telephone.
Dealing with carrier companies in relation to shipments and collections.
Physical Requirements
Use computer keyboard and other office equipment.
Occasional help in warehouse which may include lifting boxes.
PLease sen CV now if you can commit to a full time and varied role.
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Work Location: In person