Swindon, United Kingdom
London, United Kingdom
Northampton, United Kingdom
Bournemouth, United Kingdom
We are looking for an enthusiastic self‑starter to join our team – The Remediation Centre of Excellence requires experienced Lead Business Intelligence Specialists. We seek proficient, dedicated and customer‑focused data and insight professionals with experience of Virgin Money data to support our efforts to put things right for customers, ensuring we move at speed and with efficiency while doing the right thing at every stage.
Responsibilities
The Lead Business Intelligence Specialist is responsible for shaping, development and management of data processes and analysis solutions to enable the team to respond to remediations and put issues right as they arise, and with pace. This includes supporting the improvement of the existing reporting estate, managing data effectively, and developing data standards that contribute to the successful delivery of the Data Analysis and Insight team’s outcomes. You will drive automation and simplification of data processes to improve efficiency, resilience, and data quality.
You will work closely with stakeholders through strong business partnering, helping them to clearly define business requirements and translating these into effective data and insight solutions. The role involves producing and delivering ad‑hoc analysis to support decision‑making within Remediations, as well as applying appropriate statistical techniques to define and select robust data samples where required. In addition, you will build and maintain strong cross‑community relationships and contribute to the development of a collaborative and high‑performing team. Throughout all activity, you will ensure the customer remains central, safeguarding and, where possible, improving the customer experience by focusing on putting things right and delivering meaningful, data‑driven outcomes.
Qualifications
Minimum requirements for the role are:
* Significant experience coding in SAS and SQL
* Experience in Financial Services
* Extensive experience in understanding business needs or regulatory requirements and delivering workable, efficient reporting and analysis solutions
* Background in advising, challenging, and coaching business stakeholders in how to drive value from data, increasing understanding and use of data
* Ability to provide highly effective subject matter expertise to both internal and external stakeholders, translating complex data findings to easily consumable stories that drive action
* Extensive practitioner experience within data and analytics environments
* Experience in simplification and automation of regular data processes
* Experience building relations with multiple and varied stakeholders across the business to understand requirements and produce high‑quality outputs (both verbally and in writing)
Benefits
Employee benefits include:
* Private medical insurance
* Highly competitive pension
* Annual performance‑related bonus
* Training and development opportunities
* Additional benefits through salary sacrifice scheme
* Life assurance
* Wellhub: free and paid health and wellness options
* Up to 2 days of paid volunteering per year
Job Information
* Job Identification 2710
* Apply Before 05/07/2026, 10:55 PM
* Locations: Nationwide House, Swindon, Wiltshire, SN38 1NW, GB; Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB; 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB; 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB
* Working hours (per week) 28–35 hours
* Secondment opportunity: 12‑month
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