Join to apply for the Operations Controller role at Tatte Bakery & Cafe
2 days ago Be among the first 25 applicants
Join to apply for the Operations Controller role at Tatte Bakery & Cafe
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Tatte Bakery & Cafe
The Senior Manager, Operations Controller – Café, Catering & Bakery Operations is a strategic partner and operational thought leader supporting financial performance, cost control, and margin enhancement across Tatte’s café and bakery network. This role bridges Finance and Operations, providing real-time insights, tools, and analysis to drive disciplined decision-making and sustainable growth. You will be the point-person when it comes to ensuring operational leaders have the data / support to drive performance.
Key Responsibilities
Operational Finance & Planning
* Leverage deep knowledge of on-the-ground performance to support Ops leaders as they manage operating budgets, labor models, and P&L performance across cafés and bakery operations
* Co-own café and bakery-level financial planning and forecasting processes with FP+A and Ops; provide valuable alignment on volumes, labor, VTS, and controllables based on Ops partnership
* Lead periodic café/bakery performance reviews (weekly/monthly) to identify drivers of variance and margin pressure or upside
* Provide operators with insights and forecasting support to optimize planning for holiday weeks
* Partner with executive leadership, Finance, and HR to develop and roll out best-in-class compensation programs for leaders across the Ops organization
Cost Control & Margin Improvement
* Develop and maintain tools to track and improve labor efficiency, waste, COGS, and throughput
* Monitor product mix, pricing, and promotional impact on margins; work with Category and Culinary teams to model potential changes and share with Leadership
* Provide real-time, actionable financial guidance during new product launches or menu updates
Operational Reporting & Analytics
* Build café-level dashboards and scorecards to support decision-making by GMs, DMs, DECs, and Ops leadership
* Standardize reporting around labor cost, productivity, sales comps, and controllable expenses
* Support weekly flash reporting and monthly close with accurate insights and reconciliations
Cross-Functional Collaboration
* Partner with Accounting to ensure accurate coding during financial close
* Partner with Category Management on menu change impacts to the cafes and bakery
* Work closely with Culinary, Bakery, and Supply Chain to model product and ingredient costs
* Collaborate with Real Estate and Construction on pro forma models for new units
Leadership & Team Development
* Serve as a key financial advisor & coach to field leaders, building fluency in performance drivers
Qualifications
* 7+ years of experience in financial planning & analysis, operational finance, or business control—preferably in foodservice, retail, or hospitality
* Strong understanding of unit economics, labor models, and food cost management
* Track record of success supporting multi-unit operations and driving cost discipline
* Excellent financial modeling, Excel, data visualization skills, QuickSights and SQL experience a plus
* Familiarity with systems such as ERP, POS, labor scheduling, and inventory management platforms
* Highly collaborative, detail-oriented, comfortable working across multiple teams and projects
* Strong communication skills and ability to translate complex findings with cross-functional partners, some of whom will have limited financial knowledge
* Ability to work independently with little direct supervision
* Bachelor’s degree; MBA preferred but not required
Our Benefits and Perks
* Competitive pay & Bonus Eligibility
* 401(k) with company match
* Free Employee Assistance Program (EAP)
* Health, dental, and vision insurance
* Generously discounted meals and drinks
Please note that Tatte is an E-Verify Employer.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Other
* Industries
Restaurants
Referrals increase your chances of interviewing at Tatte Bakery & Cafe by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Get notified when a new job is posted.
Sign in to set job alerts for “Operations Controller” roles.
Burlington, MA $180,000.00-$200,000.00 20 hours ago
Controller - Professional Services Organization
Providence, RI $175,000.00-$180,000.00 1 week ago
Lawrence, MA $90,000.00-$110,000.00 3 weeks ago
Boston, MA $200,000.00-$250,000.00 3 weeks ago
Providence, RI $200,000.00-$250,000.00 3 weeks ago
Newton Centre, MA $120,000.00-$135,000.00 1 day ago
Senior Director/Executive Director, FP&A
Accounting Manager/ Senior Accounting Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr