Job Description
* Greet customers warmly and take orders with attention to detail (e.g. coffee blend, milk preference, sweetness level)
* Prepare and serve hot and cold beverages including espresso, lattes, teas, and specialty drinks
* Recommend drinks and upsell special menu items
* Handle payments (cash and card) accurately
* Maintain cleanliness of the bar area, equipment, and seating spaces
* Monitor inventory and restock supplies like mugs, beans, and pastries
* Ensure brewing equipment is functioning and report maintenance needs
* Follow health and safety regulations
* Communicate customer feedback to management
Qualifications
* Previous experience as a Barista or in food service is preferred
* Hands-on knowledge of brewing equipment and drink preparation
* Strong customer service and communication skills
* Ability to multitask and work in a fast-paced environment
* Basic math skills for handling transactions
* Flexibility to work shifts including weekends and holidays
* High school diploma or equivalent; barista training is a plus
Additional Information
What’s in it for you…
* A competitive salary and extra benefits package
* 28 days holiday (including bank holidays), pension.
* A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing.
* Enjoy a free night at Mama London and a meal for two in completion of probationary period.
* Goes without saying, but we’ll feed you during your shift.
* Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest.
* Training to get you settled into your role, and development that will help you thrive at work.
* Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
If you are keen to discuss the details further, please apply today.
Important to know…
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.