Join the Shop Kit Kemp Team Inventory and Fulfilment Assistant
Were offering an exciting opportunity for a passionate and detail-oriented individual to join our successful Shop Kit Kemp team as an Inventory and Fulfilment Assistant .
This is a hands-on role perfect for someone with experience in retail packing or fulfilment who thrives in a fast-paced environment and takes pride in delivering exceptional customer service. Youll be instrumental in ensuring smooth day-to-day operations from managing stock to getting orders out the door accurately and on time.Prior experience with Shopify and Stocky a bonus.
If youre organised, proactive, and love the idea of working with beautifully curated products, wed love to hear from you!
Key Responsibilities:
Inventory & Stock Management:
Maintain an organised, clearly labelled warehouse. Process daily deliveries, returns, and support regular stock audits. Help manage discontinued or slow-moving items to keep inventory fresh and accurate.
Stock Movement:
Physically receive and move deliveries, including transferring stock to designated storage areas (note: involves stairs).
Customer Service:
Be the first point of contact for online customer enquiries resolving issues, processing orders, and handling complaints with professionalism and care.
Product Knowledge:
Get to know our beautiful product range inside and out, so you can provide informed and helpful support.
Security & Maintenance:
Ensure the warehouse remains a safe, clean, and secure environment. Report any hazards or issues promptly.
Team Support:
Assist the Group Retail Coordinator and wider team with general tasks and projects as required.
Why Join Us?
This role offers a fantastic opportunity to develop key skills across multiple areas of retail and operations, including:
Margin calculation
Retail performance metrics
Inventory management
Product development
Ordering systems
What We Offer:
Annual salary of £27,000
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!
If youre eager to make an impact, grow your career in retail, and work in a dynamic, supportive environment, apply today!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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