Job Description
Wintel Systems Administrator - Platform Manager - Must have an Active DV Clearance
Are you a technical expert with a strong background in Windows systems and network management? Do you thrive in high-pressure environments, prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real impact, collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move!
Your Role:
* Maintain and support a Windows-based Live Service Network with various hosted applications.
* Provide 3rd Line technical support, troubleshooting and resolving issues efficiently.
* Work within configuration and change management policies to ensure smooth operations.
* Collaborate with different departments to maintain network security.
* Ensure all processes, procedures, and work instructions are followed.
* Keep accurate records of network components, maintenance activities, and inventory.
* Provide on-call technical support on a rotational basis (1 week in 3).
What You Need:
1. Strong knowledge of Windows systems
2. Good understanding of networks
3. Experience running and maintaining a monthly security patching process