JOB TITLE: Office Manager
LOCATION: Based in Twyford, Berkshire.
Job Purpose
To support company operations by implementing and maintaining office systems and procedures. Answer the telephone, support staff and maintain and update Health and safety procedures, and company manuals.
Job Duties
· Answer the telephone in a professional manner, transfer calls to appropriate staff or take messages.
· Order stationery and deal with any issues relating to office equipment e.g. photocopier maintenance.
· Organise quotes and orders for computer software.
· Help with the recruitment of new staff and carry out their initial induction meeting.
· Receive all holiday requests, seek approval from Directors and record any other absences.
· Look after staff timesheets and chase any overdue ones.
· Help delegate staff resources and update the company Project Management System (PMS) on a weekly basis.
· Support staff on a day-to-day basis, plan and record all annual staff appraisals and quarterly HR catchups.
· Maintain company Health and safety requirements and organise and support ISO9001 audits.
· Maintain the Staff Handbook, Managers Handbook and the company Quality Manual.
· Renew company accreditations annually.
· Organise and chair management and company meetings.
· Maintain building services and organise any maintenance required.
· Maintain company and building insurance.
· Design filing systems and handle general administration duties.
· Raise client invoices and chase payments.
· Organise and maintain staff benefits (heath cashback scheme, gym membership)
· Keep management informed by reviewing and analysing reports taken from the Project Management System. Summarise information and identify trends.
· Organise staff socials.
· Organise staff business travel trips to India and remote staff trips to the UK.
Required minimum qualifications
· years previous Office management experience essential
· A Minimum of 5 GCSE's/CSE's or equivalent, including English and Maths.
·
Full experience of Microsoft Outlook, Word and Excel
.
Experience, training, knowledge, skills and abilities
· Hold a professional attitude at all times, have a strong ability to problem solve, multi-task, plan and organise
· Be enthusiastic and self-motivated
· Excellent telephone manner and ability to communicate clearly, both orally and in writing
· Good command of the English language, to write standard memo's, letters and emails
· Experience of working in a team, knowledge of basic office procedures
·
The ability to provide excellent customer service in a busy environment
Good salary and benefits package offered.
If you would like to know more about the role and our company please email -