We’re RELEX, and our market-leading supply chain and retail planning platform combines revolutionary technology with the passion of our people to positively impact our customers, consumer brands and the world. We believe that technology should have a purpose, and ours helps reduce waste and CO2, champion sustainability and maximise customer satisfaction while minimising operative costs.
We are now looking for a Digital Learning System Coordinator to join our RELEX team at either of our offices in the UK. You’ll join a cross-functional team representing employee end-users, operations leadership, and learning & development experts who will help you succeed in your new role. Together the team will bring the RELEX learning vision to life to support the talent development of our colleagues, customers, and partners.
You as the Digital Learning System Coordinator will be instrumental in managing, maintaining, and optimizing the functionality of the Learning Management System, including administration, documentation, tracking, reporting, and delivery of digital courses, training programs, and learning and development initiatives within RELEX.
What you’ll be doing:
* System Management: Serve as the primary administrator for our digital learning platforms, ensuring optimal functionality, accessibility, and user experience.
* Content Curation: Curate and organize educational content for our digital platforms, collaborating with subject matter experts to ensure accuracy, relevance, and alignment with learning objectives.
* User Support: Provide technical support and guidance to users, addressing inquiries, troubleshooting issues, and facilitating training sessions to maximize platform utilization.
* Data Analysis: Monitor platform usage and engagement metrics, generating reports and insights to inform decision-making and enhance the effectiveness of digital learning initiatives.
* Collaboration: Collaborate cross-functionally with internal teams, including curriculum developers, instructional designers, and IT professionals, to integrate digital learning solutions seamlessly into educational programs.
* Continuous Improvement: Stay abreast of emerging trends and best practices in digital learning technology, proactively identifying opportunities for improvement and innovation.
* Communication: Promote online training material through strategic distribution across digital platforms, targeted communication to users, and leveraging analytics to optimize content visibility and engagement.
* Governance: Ensure all digital learning initiatives and requests align with established policies, standards, and regulations.
* Engagement: Champion work of the Customer Operations Learning and Development department and serve as an ambassador in all interactions inside and outside the organization.
What you’ll bring to the table:
* Relevant Experience and Education: Learning and Development experience or a related university degree; 1+ years of LMS administration or 2+ years of administrative/project management experience.
* Technical Proficiency: Proficient in managing LMS user accounts, permissions, and digital content; familiar with LMS configuration, technical support, and troubleshooting; knowledge of data management principles for learner data security and privacy.
* Learner Experience Focus and Skills: Strong focus on maintaining optimal learner experience; excellent organizational, time-management, and presentation skills; self-starter mentality and ability to work autonomously.
* Industry and Integration Knowledge: Understanding of LMS integration with other organizational systems; past experience in the software industry is a plus.
* Project Management and Analytical Skills: Effective project management abilities, including scoping, stakeholder identification, and milestone development; proficiency in using LMS analytics and reporting tools for tracking progress and generating insights.
Preferred skills:
* Knowledge and experience of API integrations and calls.
* Administering a Learning Management System in multiple languages across multiple extended enterprises.
* Managing external suppliers and associated budgets.
We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic. Our benefits include:
* An international career and learning opportunities.
* A rapidly growing and financially robust software company with exciting opportunities for career growth.
* Flexible working.
* Genuine work-life balance.
* Annual leave.
* Internet and mobile phone benefits.
* Diverse, inclusive, and supportive work culture.
* Meaningful work with a commitment to a more sustainable future.
* High autonomy.
* Room for creativity.
* Strong team spirit through company parties, two team days per year, and after-work activities.
* Family-oriented policies.
* Flat hierarchies.
* Two paid volunteering days each year.
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