Voids and Lettings Officer - MUST HAVE SOCIAL HOUSING EXPERIENCE Department: Housing Services Start Date- 24th Feb 2026 Contract Length - 6 months Location: North London Full time in office to begin with and then Mon, Tues and Weds in office, Thursday & Friday WFH Working hours/times: Monday – Friday 9am-5pm Contract Type: Permanent / Full-Time (35 hours per week) No hybrid working Job Purpose * Managing all lettings and transfers, by working collaboratively with customers and colleagues. * Managing the allocations of our homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. * Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of our homes. * To respond to lettings, allocations and rehousing enquiries from our customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about our services. * Deliver the lettings service to a high standard by obtaining property attributes, advertising, actioning shortlists, obtaining verifications, and advising the housing officer. * Proactively monitor and administer the operation of the lettings system to ensure that this complies with regulatory standards and is administered within our policies and procedu...