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Director general - digital products

Bristol (City of Bristol)
Global Resourcing Solutions
Director
Posted: 30 March
Offer description

SCS3 - Director General for Digital Products – up-to £260k – Hybrid - London, Bristol or Manchester

Most digital leaders build products for a market. Are you ready to build digital products for a nation?

The Department for Science, Innovation and Technology (DSIT) is looking for a Director General for Digital Products.

We are looking for a world‑class product leader to oversee the UK’s digital public services from the iconic GOV.UK to the next generation of app‑based services, this role is about delivering a creative vision for a more personalised, intuitive, and responsive government.


What you will drive:

* The Next Generation of GOV.UK: Oversee the full launch of the GOV.UK App and the integration of GOV.UK Chat. You will harness conversational AI to transform how citizens navigate information and complete complex tasks.
* The National Digital Wallet: Scale the secure storage of verified government credentials (such as Digital Driving Licences and Veteran IDs) directly on citizens' mobile devices.
* Universal Authentication: Drive the GOV.UK One Login programme to become the default, seamless authentication method across all of central government.
* Critical National Infrastructure: Ensure the resilience and 99%+ uptime of high-volume platforms like Notify and Pay, which are essential to the daily functioning of the UK.
* National-Scale Leadership: Lead a multidisciplinary powerhouse of ~600 product managers, designers, engineers, and researchers across London, Manchester, and other hubs.


Who we are looking for:

* Proven leadership of digital product development and operations at large scale, with experience managing high-profile services and delivering measurable impact.
* Demonstrated ability to combine delivery excellence with strategic foresight - balancing operational leadership with creative thinking to shape the future direction of digital products.
* Deep understanding of user-centred design, accessibility, agile delivery, DevOps and platform strategy.
* Experience integrating emerging technologies (e.g. AI, mobile, digital identity) into consumer-facing products.
* Strong stakeholder engagement and influencing skills, with experience driving adoption across complex organisations.
* Ability to lead large, multidisciplinary teams and build inclusive, high-performing cultures.

We are moving past "traditional government digital." We are building a personalised, AI‑enhanced experience that rivals the best services in the private sector.

If you have led this journey before and want to translate that experience into massive public impact, this is your platform. This is your chance to define what a modern digital government looks like in practice.

If you are interested in this vacancy, please register your interest by applying to add you to the distribution list for our dedicated microsite. For any further information, please reach out to Daniel White or Mercedes Sargant on 020 8253 1806, or via email at Product@Global-Resourcing.com

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