Job Description
Service Engineer - Power Systems - UK (Field Based) - £65,000 + OTEAbout the companyA leading name in critical power protection is looking for an experienced and technically minded Customer Service Engineer to join their field-based service team. This is an exciting opportunity for someone with a strong background in electrical or electronic engineering who is passionate about hands-on work, fault-finding, and delivering outstanding service.This is not a 9-5 role - you’ll need flexibility, a proactive attitude, and the willingness to travel across the UK (and occasionally Europe), including overnight stays and some night/weekend work.Service Engineer - The Rewards
* High Base Salary + 15% shift allowance
* Overtime paid at 1.25x after 10 hours per day, and for work done 22:00-06:00 or on rest days
* On-call allowance of £45/day
* Company van (available for personal use, fully expensed under HMRC rules)
* 5 from 7 day working pattern (including alternate weekends)
* 20 days annual leave + bank holidays + discretionary Christmas leave
* All PPE, tools, and test equipment provided
* Company pension and private medical scheme (after qualifying period)
* Fully expensed company credit card and paid business expenses
Service Engineer - Requirements
* ONC, HNC, HND, or equivalent in Electrical or Electronic Engineering (ideally with power electronics focus)
* Strong understanding of rotating machines (synchronous/asynchronous motors), logic/regulator systems, rectifiers, and inverters
* Confident communicator with excellent organisational skills
* Computer literate (MS Office, directory navigation)
* Practical technical skills and experience using tools and electrical test equipment (DVMs, clamp meters, insulation testers, oscilloscopes)
* Must be a British-born citizen due to security clearance requirements
* Clean, full UK driving licence
Service Engineer - Responsibilities
* Commission, service, maintain, repair, and occasionally modify a wide range of power protection systems
* Work with rotary and static UPS systems, diesel-powered and kinetic energy storage systems, and 400Hz aircraft ground power equipment
* Interpret and work from electrical schematics and wiring diagrams
* Maintain and manage company tools, vehicle, and documentation to high standards
* Be on call as part of a rotating 24/7 engineer schedule (approximately every 7-10 weeks)
* Communicate effectively with customers and head office to ensure excellent service delivery
* Must be comfortable with nationwide travel and occasional European visits
* Willingness to work flexible hours, including some weekends and nights
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