3rd Line Infrastructure Engineer Salisbury - Hybrid working (mix of office, home, and client site) £32,000 - £40,000 DOE Driving licence required - client site visits involved
Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that keeps you hands-on, technical, and client-facing?
This role could be a great fit.
Join a growing and well-regarded Managed Service Provider as part of their senior engineering team. You will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients.
What you will be doing:
* Providing 3rd line support and infrastructure troubleshooting
* Leading smaller client projects and rearchitecting customer networks
* Acting as an escalation point for complex issues
* Installing, configuring, and supporting client environments across servers, networks, and cloud platforms
* Mentoring junior engineers and ensuring quality technical delivery
* Attending client sites when required (local travel)
Core technical skills we are looking for:
1. Windows Server (setup, troubleshooting, maintenance)
2. Microsoft 365 administration and support
3. Active Directory & Group Policy
4. Network support - routers, switches, firewalls (WatchGuard exper...