Senior Housing Options Officer Hillingdon Full Time Temporary A fantastic opportunity has become available for an experienced Housing professional to join a leading Housing Association in Hillingdon as a Senior Housing Options Officer, supporting residents in need of housing advice, options, and homelessness prevention services. THE ROLE As a Senior Housing Options Officer, you will be responsible for delivering high-quality housing advice and complex casework to prevent homelessness and ensure compliance with housing legislation. Deliver expert housing advice, including low-cost home ownership and prevention of homelessness Undertake complex casework and statutory homelessness assessments Provide leadership across cross-cutting housing projects and initiatives Liaise with internal teams and external agencies including Adult and Children’s Social Care, Private Landlords, and Legal Representatives Lead and chair multi-agency meetings, case conferences, and forums Handle reviews, appeals, and complex service enquiries including complaints and judicial reviews Monitor performance data and ensure delivery of KPIs, including reducing use of temporary accommodation THE CANDIDATE The ideal candidate will have substantial experience working in a high-pressure housing environment, ideally within a local authority or housing association, dealing with complex homelessness and housing options cases. In-depth knowledge of Housing legislation including Housing Act 1996 Parts VI & VII Proven track record of managing complex caseloads and housing reviews Strong understanding of partnership working with social care, support services, and private sector landlords Excellent communication, negotiation, and influencing skills Experienced in delivering service improvements and managing housing projects THE CONTRACT WORKING HOURS: Full Time, 36 Hours LENGTH OF CONTRACT: 3 Month Contract, Temp with potential for extension RATE: The pay for the role is £30.00 per hour LTD company rate. The PAYE equivalent is £25.74 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!