Removals Branch Manager
Salary: Competitive, depending on experience
Location:Leeds, West Yorkshire
Start: ASAP
Step into a leadership role with a well-established removals company in West Yorkshire, overseeing day-to-day branch operations, supporting your teams, and ensuring exceptional service for every customer.
This is a great opportunity for an experienced, organised, and self-motivated professional to make a real impact.
What youll do:
* Handle customer inquiries and ensure excellent service delivery.
* Provide support to clerical staff when needed.
* Effectively market and promote the company's services to attract potential customers.
* Follow up on quotations and utilize the company's costing data for accurate pricing.
* Work in alignment with the objectives set by the Branch Manager.
* Offer insurance advice to customers to ensure their peace of mind.
* Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew.
What you need:
1. Demonstrable experience in the Removals industry, ideally in a managerial capacity.
2. Strong IT skills and proficiency in various software tools.
3. Excellent telephone etiquette and commun...