Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
We are recruiting a senior clinical co-ordinator who is passionate about the work they do, to join our friendly team within NELFT.
The main aim of the Diabetes Foot Protection Service is to improve and enhance our service delivery to meet the challenges that face our diabetic population in Barking and Dagenham, Havering and Redbridge through integration and collaboration. We want to improve patient outcomes to help our residents reduce the risk of developing active limb-threatening or life-threatening diabetic foot problem.
The newly formed Diabetes Foot Protection Service, will provide podiatry services to GPs across the Barking and Dagenham, Havering and Redbridge borough (BHR). The population that we serve are both multi-cultural and diverse.
This vacancy would suit a senior clinical administrator preferably with an NHS background who would like to join NELFT.
Our organisation is driven by our strategic objectives and organisational values and we are looking for people who are strongly aligned with them. Our friendly team prides themselves on their close working together as a very friendly and approachable close-knit team. The service will be very busy but it is enjoyable and rewarding and we are dedicated to upholding our values and supporting our staff.
Main duties of the job
The successful candidate must have experience in the following
1. Good organisational skills
2. Have excellent communication skills
3. Be computer literate
4. RIO user
5. Minute taking skills
6. Ability to multi task
7. Able to use your initiative
8. Be able to deal with difficult/challenging situations
9. Supporting the management of a successful team
We have a diverse Admin and clinical team whose sole objective is to make sure that all residents have access to the help they need to live the life they want.
10. Work closely with the other senior clinical co-ordinator with whom the position will be shared
11. Manage triage booking system
12. Support the data Lead in the management of the admin team
13. Create and provide reports for senior management
14. Rota management
15. support Data Lead in performance management
16. Minute taking
17. Make administrative arrangements for ensuring new starters receive Trust and team inductions.
Working for our organisation
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Higher cost area supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,108 to a maximum of £5,177).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Detailed job description and main responsibilities
If you think you have the right skills, attitude, and enthusiasm that you can bring to this exciting transformation, we would love to hear from you. If you are unsure whether you fit the criteria for the role, we encourage you to get in touch for an informal chat about your experience. Please contact Dr Jody Butler () or Catherine Adu ).
The successful candidate will be expected to support the team, department and organisation to achieve the Trust’s Values in their day to day work. These are:
18. We are kind
19. We are respectful
20. We work together with our communities
For further details on this vacancy please refer to the attached Job Description & Person Specification.
Person specification
Qualifications
Essential criteria
21. NVQ level 2 or equivalent standard of literacy and numeracy
22. NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
Essential criteria
23. Experience in supporting the management of a team
24. Significant administrative experience
25. Creating and maintaining office systems
Desirable criteria
26. Experience with NHS software systems such as RIO, PCMIS and IAPTUS
27. Working in an NHS environment
Knowledge
Essential criteria
28. Good working knowledge of Outlook, Word, Excel, Power point, Access
29. Maintain confidentiality/data protection
Desirable criteria
30. Able to analyse systems to improve services
other
Essential criteria
31. Clear communication skills including excellent writing, data entry and presentation skills
32. Able to work without supervision and use own initiative
Desirable criteria
33. To be aware and demonstrate the Trust Values
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
34. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
35. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
36. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
37. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.