Facilities Helpdesk Administrator - St Albans - £28k-£30k - Permanent, Office Based
My client, a leading Facilities and Maintenance Provider, is currently recruiting for an experienced PPM Administrator to join their team based at their Head Office.
This is a full-time, office-based position, Monday to Friday, 8:30 am - 5:30 pm.
Duties
1. Perform general administration duties.
2. Plan, release, and allocate PPM jobs.
3. Monitor and progress PPM jobs.
4. Check content of engineer worksheets.
5. Cross-reference engineer worksheets for job numbers, signatures, and dates.
6. Rename worksheets following standard naming conventions.
7. Maintain PPM KPIs at 100%.
8. Manage zero-cost jobs.
9. Raise Purchase Orders.
10. Arrange, monitor, and progress subcontractor PPMs.
11. Follow up with engineers and subcontractors for completion paperwork and file accordingly.
12. Issue the All Released PPM spreadsheet to the client within four days of period end.
13. Raise remedial jobs when necessary.
14. Undertake reactive help desk training to ensure competence for cover duties.
15. Follow protocols at all times.
16. Cover all contracts as needed during staff absences.
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