The
Role
* Ensuring
service is performed at a professional standard, at all times.
* Keeping
employees well informed of restaurant goals, budgets and standards.
* Obtaining
feedback from guests and sharing this with the Restaurant Management and Chefs,
in order to improve service.
* To
be consistently aware and promote all services offered at Beaverbrook.
* Ensuring
the billing procedure is thorough and accurate for each guest.
The
Person
* Great
attention to detail, efficient and responsible, focused on guest-satisfaction
and staff well-being.
* Ability
to lead and motivate a small team to deliver a seamless, memorable guest
experience.
* Immaculately
presented with exceptional communication skills.
* Experience
in a five-star establishment, in a similar role.
Shift
Pattern
* 40
hour week, the ideal candidate will be flexible in working any 5 days out of 7.
* The
typical hours for this position may consist of: 06:45-17:00, 11:30-22:00,
11:30-01:00 or 15:00-01:00, with some variation dependent upon business needs.
Salary: Up to £31,644.30 per annum including
tronc.
Our Standards:
Aligned with Leading Quality Assurance (LQA) expectations,
you will act as a true ambassador for Beaverbrook. You’ll demonstrate emotional
intelligence, professionalism, initiative, and pride in every guest interaction
— ensuring service that is warm, intuitive and consistently excellent.
Benefits
As part of the Beaverbrook family, you’ll enjoy a wide range of benefits designed to support your wellbeing, development and long‑term career:
* Competitive salary
* Generous retail, gym and cinema discounts via the Hospitality Rewards App
* Ongoing personal development and access to recognised qualifications
* Discounted rates on Food & Beverage
* 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
* Pension & Life Insurance
* Sick Pay
* Long Service Awards
* Cycle to work scheme
* Recommend a Friend Bonus
* Uniforms provided for some roles
* Free parking
* Additional local benefits
Staff Accommodation Available