Job Title: Part-time Customer Service Advisor, Pontypridd
Client:
EE
Location:
Pontypridd, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
27.06.2025
Expiry Date:
11.08.2025
Job Description:
Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone who enjoys solving problems? If you like gaming or tinkering with technology, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. Whether it's a simple device question or more complex issues, your support helps keep people connected with their loved ones.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexible working arrangements to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving you hundreds annually
* Access to online GP services 24/7 for you and your family
* Market-leading paid carer’s leave up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and growth
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
Join a team with a great culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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