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Account manager

Brighton
RocketMill
Account manager
Posted: 11 July
Offer description

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The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of the customer journey. This extends to Strategy, Advertising, Paid Media, SEO, Content, UX, and Design. As a member of this team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

As an integral member, you will manage the delivery of client projects and campaigns. To succeed, you will have a well-rounded digital marketing skillset with an appreciation of all the services RocketMill offers.

Work remotely or in our London and Brighton offices. Read more


Here's what we need

The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of the customer journey. This extends to Strategy, Advertising, Paid Media, SEO, Content, UX, and Design. As a member of this team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

As an integral member, you will manage the delivery of client projects and campaigns. To succeed, you will have a well-rounded digital marketing skillset with an appreciation of all the services RocketMill offers.

Work remotely or in our London and Brighton offices. Read more

The role covers briefings, internal and external communication, and reporting. To work successfully across these areas, you will need to be highly organized, an excellent communicator, and capable of identifying and resolving challenges to delivery.

You will be personally responsible for delivering a set of campaigns.


Key Responsibilities

1. Brief internal teams
2. Establish an integrated roadmap of activity
3. Maintain client status sheets
4. Ensure quality of RocketMill outputs and alignment to client briefs and strategy
5. Ensure teams work to a pre-defined communication and delivery cadence
6. Project manage the account
7. Build strong relationships with day-to-day client contacts
8. Contribute to marketing collateral
9. Support Account Director and Client Partner in client maintenance and growth


Essential Skills

* Previous agency experience or equivalent marketing client-side experience
* A well-rounded digital marketing skillset with a basic understanding of all channels
* Experience managing a portfolio of accounts
* First-class account management skills
* Excellent internal and external communication skills
* Ability to multi-task and deliver in a fast-paced environment
* Positive attitude that energizes the team and agency


Desirable Skills

* Experience working on new business proposals and pitches
* Knowledge of Google Analytics
* Understanding of billing, resourcing, and pipeline platforms and processes


The Interview Process

1. Mood music – initial call or coffee
2. Getting serious – first interview and competency test
3. The finale – interview with a senior team member
4. The job’s yours!
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