Job Description
The Role:
We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.
You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.
Main Responsibilities:
* Ensuring Carers are trained to the highest standard
* Supporting the branch team with auditing and compliance
* Spot checks and supervisions with Care Assistants
* Meetings with customers to review care plans
* Conducting risk assessments
What’s in it for you?
If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:
* 23 days annual leave + Bank Holidays
* Eligibility to apply for a Blue Light Card
* Employee Assistance Programme
PS - did you know that we’re the only care company recognised in the UK’s Best Places to Work awards, two years in a row?
There’s just one question left to ask; are you ready to come and join us?
Benefits you can't refuse:
Competitive pay rates
We offer competitive pay rates that are well above the national average for office-based and care roles
Supportive environment
You’ll benefit from expert carer training and the ongoing support of your manager, as well as being part of a friendly care team
Flexible / hybrid working
Dependent on the role, we may be able to offer hybrid or flexible working so that you can work hours that suit your schedule
Mileage paid
Generous mileage allowance paid between care calls or for business travel, ensuring you’re never left out of pocket
Self-development
We love supporting our carers to pursue career progression, and will help you achieve nationally recognised qualifications
Highly rated on Glassdoor
We’re rated 4.1 out of 5 on Glassdoor, with 83% of our employees saying they would recommend us to a friend
Refer-a-friend bonus
With our refer-a-friend scheme, you’ll receive £100 as a thank you when you refer a friend to work for us too (T&Cs apply)
Employee recognition scheme
Every month, we recognise employees who go above and beyond with our company-wide ‘Moments of Kindness’ scheme
Free Blue Light Card
You’ll receive a free Blue Light Card, which gives you access to thousands of amazing online and in-person deals and discounts
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids… Read more
Work life balance Flexibility
‘It really is a joy to work’
You will struggle to find carer’s with a better work ethic than those who work for Helping Hands. The whole of the Exeter team work as one and… Read more
Amazing company High wages
‘Management always listen’
“Management always listen and try their best to help you, all the staff and customers are lovely and they do their best to work around you”… Read more
Work life balance Flexibility
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