Location: Tunbridge Wells, Kent, South East, UKJob Title: Field Service EngineerLocation: Tunbridge Wells and surrounding areas (Kent)Hours: 40 hours per week, plus participation in the on-call rota. Approx 1 in every 8 weeks Position: Full-Time | PermanentAbout Our Client and Role:Our client is a leading provider of infection control solutions delivering innovative technology and outstanding service across the healthcare and care sectors. With over 30 years of expertise they support organisations in maintaining the highest hygiene standards to protect patients residents and staff from the risks of infection. Their product range includes medical pulp macerators, bedpan washer disinfectors and related equipment.They are currently expanding their Field Service Team and are seeking a skilled Field Based Service Engineer to deliver exceptional service across their client base and international operations. The ideal candidate will have experience working with motors, pumps, plumbing, electrical systems and electronic control systems with strong fault-finding skills in electro-mechanical devices. Confidence in working within the healthcare and care sectors particularly with waste-related products is highly desirable.Key Responsibilities:Provide flexible field service across customer sites within the UK reacting to business requirements on short noticeInstall and commission a range of capital equipment including washer disinfectors, macerators and stainless-steel fixturesCarry out service, preventative maintenance, validation and breakdown support in line with relevant EN/HTM standardsBuild and maintain strong relationships with customersIdentify commercial opportunities and provide accurate feedback via electronic task management systemsWork as part of a service team and liaise with Regional Service Manager and Lead Service Engineer on progress updatesOperate safely and considerately minimising disruption to customersParticipate fully in ISO compliance and other operational processesPerform any other reasonable duties required to support the team and businessSkills & Experience:Proven field based technical support experience (preferably 2+ years)Electrical and mechanical fault-finding skillsPlumbing installation and repair experienceTechnical qualifications (e.g. National Certificate, City & Guilds or equivalent)HTM 2010 and HTM 2030 qualifications are desirableExcellent interpersonal and communication skillsAbility to work independently, prioritise tasks and manage competing pressuresBenefits:Company van with private use optionOvertime and on call allowancesCompany-provided tools, uniform and full PPELife assurance (4x base salary)Meal and drink allowances25 days annual leave (increasing with service) plus public/bank holidaysPrivate medical insuranceBirthday and Christmas vouchersPension schemeEmployee assistance programmeIf you're an experienced Field Service Engineer and ready to join a leading infection control company, apply today!TPBN1_UKTJ