About the role
We are looking for a Sales & Design Engineer to join the sales team in our Dingwall office. The successful applicant will receive on the job training with a view to long term personal development. Knowledge of renewable energy, particularly Heat Pumps, is desirable but not essential.
Key Responsibilities
* Respond to inbound customer enquiries and existing enquiries whether via telephone, email, post, web or face-to-face
* Utilise the in-house CRM system
* General office and sales administration
* Where necessary assign customer enquiry to the appropriate member of staff according to project size and complexity
* Support the sales team and wider company daily
* Communicating updates to clients
* Reading design specifications and technical drawings
* Carry out initial desktop surveys & designs to offer advice to clients by phone and email
* Carry out site surveys to determine installation parameters for the submission of accurate quotations
* Participate in learning and development (including training) to achieve relevant knowledge, skills and understanding
* Any other duties reasonably requested by management
* Maintaining detailed knowledge of the company\'s products, systems and services
* Work on a day-to-day basis in line with the company’s core values
Skills and Experience
* Strong empathy with customers’ needs
* Ability to work independently and within a team
* Able to contribute to many projects simultaneously
* Excellent communication skills, particularly on the phone
* Confident and friendly approach
* Experience of working in an office environment and willing to work out with the office
* Ability to prioritise workload
* Interest in renewable technologies
Work at AES
* Be part of a growing industry – contribute to a sustainable future
* Career growth – opportunities for professional development and training
* Fantastic team culture – work in a dynamic, forward-thinking team and progressive culture
* Impactful work – be part of projects that make a real difference in renewable energy adoption
* Company events
* Company pension
* Cycle to work scheme
* Life insurance
* Free on-site parking
* Private medical insurance
Next Steps
If you are passionate about renewable energy and have the skills to drive successful installations, we’d love to hear from you! Apply today by sending your CV and cover letter to hr@aessolar.co.uk
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