Role: Business Analyst with Salesforce (Banking Experience)
Location :Northampton ,UK(Hybrid)(2 days office)
Duration: Contract
Job Summary:
Key Responsibilities:
Requirement Gathering & Analysis:
Collaborate with business stakeholders to gather, analyze, and document requirements.
Define business and functional specifications for banking systems and applications.
Process Improvement & System Implementation:
Identify gaps and recommend process enhancements within banking workflows.
Support system integration, migration, and upgrades for banking platforms.
Stakeholder Management:
Act as a bridge between business users, technology teams, and third-party vendors.
Conduct workshops, stakeholder interviews, and user acceptance testing (UAT).
Salesforce (Good to Have):
Assist in Salesforce Classic and Lightning migration or enhancement projects.
Work with Salesforce admins and developers to define CRM-related requirements.
Data & Reporting:
Analyze banking data for insights, reporting, and regulatory compliance.
Work with SQL, Power BI, or other reporting tools (as applicable).
Required Skills & Experience:
Banking Domain Experience:
Experience in Retail, Corporate, Investment, or Digital Banking.
Knowledge of Lending, Payments, Risk, or Regulatory Reporting.
Business Analysis Expertise
5+ years of experience as a Business Analyst in the banking sector.
Experience in process mapping, workflow optimization, and gap analysis.
Strong documentation skills (BRD, FSD, user stories, use cases).
Technical & Tools Knowledge
Experience with Salesforce Classic/Lightning (Good to Have).
Familiarity with JIRA, Confluence, Visio, SQL, Power BI (as applicable).
Methodologies & Certifications
Agile/Scrum and Waterfall methodologies.