Supports their Team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes, so that clients' needs are best satisfied through suitable cover and pricing.
Planning/Reporting:
* Provides input to team meetings to ensure appropriate information is considered, observations from the market are shared and client issues resolved
* Assists in monitoring renewal and new business activity to aid effective planning and resourcing
* Works with minimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
* May support research activity to assist the development of new products and wordings
* Participates in team meetings as required, reporting on business progress within their area of expertise
* Manages assigned projects and contributes to other projects as required
* Provides relevant management information to senior managers
* Meets agreed targets
Technical:
* Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
* Plans the most appropriate solution for the client's demands and needs
* Negotiates with underwriters to place insurance that balances quality, coverage and price
* Reviews wordings and gathers appropriate market intelligence to ensure the company's product offering is up to date and relevant to current/respective market conditions/requirements
* Develops strong relationships with markets
* Collates and communicates client requirements to ensure appropriate marketing of the risk
* Prepares or checks market presentations
* Liaises with clients and ensures client queries are resolved
* Responds to market and third party queries as appropriate
* Is aware of, and satisfies, territory, tax and legislation requirements
* Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
* Takes responsibility for data entry, credit control and chasing subjectivities where required
* Liaises with processing technicians and IBA as required
* Ensures up to date records are maintained at all times on the Company systems
* Knows when to seek guidance from senior members of the team
Personal Development:
* Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
* Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard
* Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group
Knowledge/Experience
* Experience of working in a similar or related role, or in an administrative role
* Good understanding of Team objectives and how own role contributes to these.
* Motivated to work in insurance and has some appreciation for what the role entails.
* Understands general and legal principles of insurance (desirable but not critical)
* Understands the relevant regulatory and legal frameworks (desirable but not critical)
* Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness (desirable but not critical)
* Relevant product(s) knowledge (desirable but not critical)
* Specific systems knowledge relevant to role (desirable but not critical)
Skills/Behaviours
* Client focused approach
* Numerate and literate
* Good communication and interpersonal skills
* Able to work independently and use initiative
* Able to work flexibly to achieve tight deadlines/targets with strong organization skills
* Computer literate (powerpoint, excel, word)
* Analytical and able to solve problems
* Able to positively react to change
* A strong attention to detail and willingness to learn
* Is a team player, networks and able to build sustainable relationships with colleagues, clients and insurers
* Calm and resilient under pressure
Qualifications
* GCSE Maths and English (or equivalent)
* A levels (desirable)