Location: Portsmouth
Department: Non- Clinical
Salary: £12.47
Hours: 40 1:4 weekends
Contract Type: Permanent
Were on the lookout for a Customer Experience Coordinator to join us at The Vet Portsmouth! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What were looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.
We're looking for someone to join us at the earliest convenience, working 40 hours per week. Our Customer Experience Coordinators are often our customers first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
Our ideal candidate will be very comfortable approaching our customers, armed with a big smile and the determination to make each customer's experience with us the best it can possibly be.
To support you in your role, we'll make sure you receive the best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (B...