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Client service advisor

Stourbridge (West Midlands)
Robert Half
Client service advisor
Posted: 15 September
Offer description

Robert Half has partnered with a corporate financial services business to recruit for a Client Service Advisor to be based fully on-site in Worcestershire.

This is an exciting opportunity for candidates with a background in accounting, finance, credit control, accounts receivable, or client-facing roles to work with corporate clients and deliver tailored financial solutions. Previous commercial insurance experience is helpful but not essential.

Key Responsibilities:

* Act as the first point of contact for corporate clients, providing exceptional service and support.
* Engage with clients via phone, email, and in person to understand their financial needs.
* Liaise with insurers or partners to offer suitable solutions.
* Maintain accurate client records and ensure all interactions are documented.
* Collaborate with team members to deliver a seamless client experience.

Skills & Experience:

* Strong communication skills, both verbal and written.
* Experience working with corporate clients and understanding their financial requirements.
* Proficiency in Microsoft Office (Outlook, Word, Excel).
* Strong analytical skills and attention to detail.
* Positive attitude with a commitment to excellent customer service.

Salary & Benefits:

* £28,000 - £32,000 per annum.
* Fully on-site role in Worcestershire.
* 25 days holiday plus bank holidays.
* Opportunity to develop skills in a dynamic financial services environment.
* Collaborative and supportive team culture with exposure to corporate clients across industries.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

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