Spa Therapist - Accommodation Available - Broadway, Worcestershire
Job Type : Full Time
The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.
Spa therapist - What's in it for you?
* £28,598.76 per annum (£13.74 per hour) 40 hours per week
* Annual service charge (non-contractual), circa 5k per year
* Commision on sales
* Staff accommodation available (£250.00 per month, inc bills)
* Meals included on duty
* Employee recognition awards
* Cashback healthcare cover after probation
* Continued career development with recognised training providers
* Generous friends and family rate at Iconic Luxury Hotels
* 25% discount on all food and beverage
* Discount on spa treatment and products
* Refer a friend incentive
* Team social events, seasonal gifts and much more…
Aim of the Spa Therapist role
As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards
Responsibilities of a Spa Therapist
* Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
* Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
* Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
* Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
* Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
* Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.
Spa Therapist -About you
* Level 3 Beauty Therapy qualification is essential
* Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment.
* You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.
Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!
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