Job description
M&E Shift Technician – Critical Environments
Salary: £59,000 + overtime + bonus
Location: London (Data Centre Environment)
Employment Type: Permanent, Shift-Based (24/7 Rota)
About the Role
An exciting opportunity has arisen for an experienced M&E Shift Technician to join a leading Critical Environments team within a major London data centre. This role is essential to maintaining the reliability, safety, and performance of all critical building systems on site. Working as part of a 24/7 shift team, you will play a key role in supporting technical operations, responding to incidents, and ensuring contractual SLA delivery.
Key Responsibilities
1. Deliver PPM, reactive, and breakdown maintenance across all mechanical and electrical plant, aligned to site schedules and asset lists.
2. Maintain and troubleshoot critical infrastructure, including UPS, generators, HV systems, PDU units, CRAC units, and associated control/monitoring systems.
3. Work in accordance with high safety standards, completing Method Statements and Risk Assessments for all tasks.
4. Quickly resolve plant faults, escalating issues to the Shift Manager when required.
5. Maintain accurate shift logs, paperwork, job records, and site documentation.
6. Oversee subcontractors, ensuring permit-to-work processes and RAMS compliance.
7. Ensure all critical areas remain secure, clean, and well-presented at all times.
8. Provide holiday and sickness cover when needed and remain flexible with shift patterns.
9. Support the Shift Manager by standing in when required and ensuring KPI/SLA compliance.
10. Contribute to continuous improvement and maintain strong working relationships with colleagues and client representatives.
Required Qualifications & Experience
11. City & Guilds qualification in Mechanical, Electrical or Refrigeration Building Services.
12. HV Authorised Person (or ability to obtain AP status).
13. 18th Edition (BS7671) certification.
14. Strong experience maintaining critical environments, ideally data centres.
15. Solid understanding of generators, UPS systems, chillers, HVAC, BMS, and close-control cooling systems.
16. Good communication skills, strong problem-solving ability, and a calm, methodical approach under pressure.
17. Physically fit and comfortable with lone working where required.
Personal Attributes
18. Committed to providing exceptional customer service.
19. Able to make confident, sound decisions during critical situations.
20. Team-oriented, proactive, and reliable.
21. Professional, safety-conscious, and detail-focused.
What’s on Offer
22. £59,000 base salary
23. Overtime + performance bonus