Location: Carterton Job Type: Contract Industry: Digital Workspace Job reference: BBBH437552_1776890853 Posted: about 10 hours ago
Role: SC Cleared IT Support / Desktop Engineer
Location: Carterton (onsite)
Contract: ASAP - potential for long term extension
The Role
You'll be supporting a secure IT environment, responsible for maintaining day-to-day IT services across a central hub and surrounding sites.
Key responsibilities include:
1. Managing and updating support tickets in line with SLAs
2. Handling hardware triage and break/fix for in-warranty devices
3. Managing IT stock and asset tracking (scan in/out, lifecycle)
4. Supporting device deployments and locker replenishment
5. Coordinating with vendors for parts and returns
6. Ensuring processes are followed within a secure, regulated environment
What You'll Need
7. Active SC Clearance
8. Experience in desktop support / IT support / EUC
9. Hands-on hardware troubleshooting experience
10. Familiarity with ticketing tools (e.g. ServiceNow)
11. Strong attention to detail and ability to follow process
Why Join?
12. Long-term contract within a secure government environment
13. Great entry/continuation within defence IT (MOD exposure)
14. Stable, structured role with clear expectations
15. Opportunity to build experience in secure infrastructure environments