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Bupa Dental Care Newcastle Under Lyme are looking for a Dental Receptionist to join their experienced team.
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
What’s on offer?
* Monday to Friday
* 40 hours per week
* Supportive, experienced team including on-site Practice Manager
* Career development support and opportunity
Receptionist role and responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients provided by our clinicians
* Confidently promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Providing excellent customer service face-to-face, via telephone and email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face-to-face, via telephone and email
* Proficient with Microsoft Word and Outlook and strong organisational skills
* Experience in promoting company products and services
* Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are some benefits when you join Bupa Dental Care:
* Competitive pay rates with opportunities for increases through training and development
* Access to MyHealthcare for support, advice, and treatment, including remote GP, physiotherapy, and mental health support, with an annual allowance of approximately £350 redeemable against Bupa healthcare products
* My Bupa Extras discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online providers
* Support for mental health via Employee Assistance Programme, Family Mental HealthLine, and Personal Energy wellbeing programme
* Discounted dental insurance for immediate family members
* Additional benefits like Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan
* Wagestream for accessing income before payday
* Career pathways and ongoing support with Bupa Dental Care
We are looking forward to welcoming a new Dental Receptionist to our team. Here at our company, people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered, and collaborate with talented experts.
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