Job Description
Network Operations & Field Service Specialist – EV Charging Infrastructure - 35k - £37k
Location: Hybrid – St Albans (3+ days on-site per week)
Salary: 35k-37k + benefits
Department: Technical Support / Network Operations
Employment Type: Full-time, permanent
About the Role
We’re supporting a rapidly growing company in the EV charging sector, committed to building a scalable charging network.
They’re currently seeking a Network Operations & Field Service Specialist to oversee the UK charger network, ensuring high levels of reliability for EV users. You’ll be part of a collaborative technical support team, responsible for proactive maintenance, fault response, and coordination with external partners.
This role is ideal for someone who thrives in a fast-paced environment and enjoys blending hands-on problem solving with structured process improvement.
Key Responsibilities
* Monitor and manage the EV charging network to ensure optimal uptime and reliability
* Coordinate and manage reactive maintenance through Field Service Partners (FSPs)
* Maintain accurate data in the UK asset database and support performance reporting
* Oversee and execute Electrical Installation Condition Reports (EICR) and Planned Preventative Maintenance (PPM) schedules
* Act as the first point of contact for technical issues and escalations in the UK
* Support internal teams and the customer service function with technical queries
* Produce monthly performance reports and assist with cost tracking for approvals
* Document and optimise operational procedures for improved efficiency and scalability
What We’re Looking For
* A minimum of 2 years’ experience in a similar role ideally within the EV, mechanical & electrical, or infrastructure sectors
* Working knowledge of electrical components used in EV charger installations (ideally)
* Excellent communication skills – confident liaising with both internal teams and external contractors
* Experience in asset management and using data to inform performance improvements
* Strong analytical skills and a proactive, solutions-focused mindset
* Attention to detail and the ability to manage multiple priorities effectively
* City & Guilds electrical qualifications or equivalent preferred
Why Join?
* Play a key role in shaping the UK's EV infrastructure and accelerating the transition to net zero
* Be part of a collaborative, forward-thinking team in a high-growth, impactful industry
* Enjoy a competitive salary, strong benefits package, and real opportunities for development
* Work across a varied and engaging role with responsibility and autonomy from day one
Interested?
Apply via LinkedIn or email dan.avila@everec.co.uk for a confidential discussion.