Availability Window
Sun 07:00 – 22:00; Mon 07:00 – 22:00; Tue 07:00 – 22:00; Thu 07:00 – 22:00; Fri 07:00 – 22:00; Sat 07:00 – 22:00
Responsibilities
* Lead the team to deliver a great experience for customers in-store.
* Recruit, train, and develop colleagues to build a capable, high‑performing team.
* Coach the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
* Lead trade activity, using insight and expertise to grow sales and maximise profit.
* Develop knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
* Identify and resolve root‑cause issues with sustainable, long‑term solutions.
* Prioritise colleague safety and ensure the store always trades legally by coaching the team to use all security and safety tools effectively.
* Stay curious and seek opportunities to serve customers, communities, and planet a little better every day.
Qualifications
* Proven experience leading and developing high‑performing teams.
* Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
* A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
* Resilience and sound judgement to make effective decisions that support both customers and colleagues.
* Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
* Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
Benefits
Competitive salary with an excellent benefits package.
Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
Company Commitment
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves – Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact us.
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